For your convenience, this glossary defines many of the specific terms used throughout our website.
For metrics' definitions, please visit the online Encyclopedia of SDLC metrics.
| Term | Description |
|---|---|
| API | a standard feature of Programeter that allows to export the data to Excel, CSV files and integrate other software with Programeter |
| E-Government |
(also referred as digital government, online government, connected government) transparent and easy interaction between the government and citizens and the government and businesses through the Internet |
| Fully managed service | an optional maintenance service that entitles the technical support staff manage the customer's account by carrying out the customer's instructions |
| Integration | ability of two software tools to interact with each other |
| Metric | See Software development life cycle metric |
| Multi-tenant environment | a domain which is accessible for different client organizations. |
| On-premises software | a software that is installed and run on a computer at the place where the person or organization use this software, rather than at a remote facility or over the Internet |
| Private Install | a deployment option that enables customer to install the software on the customer's own server or on a dedicated hosting service. |
| Project management | a discipline of software development that consists in planning and organization of software development process in order to achieve the set objectives |
| Quality assurance (QA) | an indispensable activity in software development that consists of monitoring the development processes in order to ensure the software's conformity with the quality standards |
| Real-time data processing | data processing that takes place instantly upon the data entry |
| Requirements management | a process of software development that consists of defining, prioritizing, tracking and documenting on requirements to the software |
| Single-tenant environment | a domain which is only accessible to one client organization |
| Secure Sockets Layer (SSL) | cryptographic protocols that ensure security for communications in networks such as the Internet |
| Software-as-a-service (SaaS) | (also referred as "computing in the cloud) a software that is deployed over the Internet and requires no download or installation |
| Software development life cycle (SDLC) | a structure of common activities in the process of software development |
| SDLC metric | a measure of some property of software development |
| Test management | an activity in software development that consists in specifying, planning and monitoring of tests to ensure the quality of software |




